Mr. Dennis Pedersen
Customer Service Director
Unbeaten Path International
132 East Parkfield Court
Racine, Wisconsin 53402-3139

Dear Dennis,

I want to commend Unbeaten Path International for the high quality work your technical group performed on our BPCS v3.12 code. Our experience with your Resuscitotor2000 project was exceptional and resulted in our being able to become century compliant in a cost-effective and timely manner.

As you know, we had a pretty small window of opportunity to become century compliant, Our own technical staff was very busy and didn't have the time to devote to a Y2K project. We delivered our code to you in the middle of October with the goal to be century compliant by first quarter 1999. You returned our repaired code the first week in November which allowed us to "go live" with absolutely no business interruption.

This project has truly been a "win-win" situation for us and an outstanding success for Chattem Inc., validating the selection of Unbeaten Path as our solution provider.

Sincerely,

Gerry Wall

Director of MIS