November 6, 1998

Mr. Andy Faichney
General Manager - Technical Consulting
Unbeaten Path International
132 E. Parkfield Court
Racine, Wisconsin 53402

Dear Andy,

I'm happy to report that the AS/400 code Unbeaten Path century-repaired for us is working!!

We went live with our Y2K-remediated BPCS version 4.0 system and have had zero problems with your Resuscitator2000 repairs in our production environment. That's just great news. Even the cutover process went smoothly. Thank you!

I'm convinced that Unbeaten Path's patented Resuscitator2000 approach saved us many hours of year 2000 repair grief.

You promised that you would take care of any post-delivery problem and you honored your promise; your people were there to back up the quality of their work 100%. When our detailed testing ran across a few issues, your people never hesitated to help us by researching and removing those concerns as a first priority.

The 28-year approach made the detailed testing job much easier. If we had to do it all over again, we'd definitely select Resuscitator2000 to repair our BPCS system.

It's a big relief to have our BPCS year 2000 problems behind us and it is a pleasure to write this letter of recommendation.

Carol Pippin

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