2526 Baldwin Street
P.O. Box 14538
St. Louis, Missouri 63178-0538, U.S.A.
314-889-7600

Telex No. 44-7184
Cable "WA RJ EN"
Fax No. 314-658-7318

August 7, 1996

To Whom It May Concern:

As a member of a management team sitting on the cusp of new software implementation, I was only vaguely aware of the new MRPII disciplines we needed to embrace to optimize our investment. What a challenge it will be to take our company up to "Class A" status, as we shift our operating philosophies.

I found presentation of the concepts clear and concise, the workbook a terrific tool in which we could make our own notes.

Milt's personal presentation displayed his passion for the subject of helping companies realize potential for profit with the MRPII disciplines. His sense of humor and insightful anecdotes made the lessons fun and relative to the corporate environment we inhabit.

Peggy Messmer

Customer Service Manager